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Social Media Policy

Social Media is a wonderful tool that helps people get informed and engaged. I use social media for my business, and I have created a social media policy to better inform you how I use social media in my practice. 


If you have any questions about my policy, I encourage you to bring them up when we meet. Social media and technology are also constantly changing and there may be times when I need to update this policy. If I do so, I will post the policy online and inform you of the changes in our session. The basis for this policy is to protect our relationship and your confidentiality in session. 


CONFIDENTIALITY: You decide what you want to keep confidential. I must keep my relationship with you completely confidential except in cases of where you might harm yourself or others. Thus, if you post on my page, you are opening up the possibility of people making assumptions about our relationship or asking you about your connection to me. You get to decide what you tell people. You have a choice as to what you reveal about yourself online; however, I will not reveal my connection to you. Thus, this is how I handle different social media options:


FOLLOWING: I have no expectation that clients will want to follow any of my public social media business accounts. You are welcome to use your own discretion in choosing whether to follow my public social media business accounts. Note that I will not follow you back. I do not follow current or former clients. If there are things from your online life that you wish to share with me, please bring them into our sessions where we can view and explore them together


LIKING: You may “like” my Instagram, Twitter or Facebook content. If you “like” any of my content, you are choosing to reveal that you are connected to me in some way. My business page exists to be a forum of information and inspiration. I will not engage in conversations with you on that page.


INTERACTING: Please do not use messaging on social networking sites to contact me. If there were an emergency, I would not be able to respond timely as I do not check these accounts regularly. The best way to interact with me is by Email at KiaFiara@gmail.com


USE OF SEARCH ENGINES: I do not “google” my clients or look up information on them for any reason. I think it is important that I know you as you are in our sessions. If I do come across your information online, I will move on and avoid reading content. 


EMAIL: I prefer using email only to arrange or modify appointments. Please do not email me content related to your sessions as email is not completely secure or confidential. If you choose to communicate with me by email, be aware that all emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider.


TEXT: Text should only be used to communicate to me that you are running late to an appointment. Please know that text isn’t always secure.  Brief texts related to your appointment only are acceptable. 

LOCATION­-BASED SERVICES REVEAL YOUR LOCATION: If you use location-based services on your mobile phone, you may wish to be aware of the privacy issues related to using these services. Please be aware of this risk if you are intentionally “checking in” from my office or if you have a passive LBS app enabled on your phone.


If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.


Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises